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Frequently Asked Questions

Have a Question? Please see below. Most questions are answered here, but if you still do not see your answer, feel free to contact us and we will do our very best to assist!
Yes, we require all customers to place orders in their accounts. There are many great reasons for this - you can see your complete order history, track & earn reward points, download vouchers, and track what tours you have used!

You sure can! Please select the first tour option along with the quantity that you would like and add it to your cart. Then go back to the tour, select the next tour option & quantity, and add to your cart. You will then see both options in your cart for checkout. You can purchase multiple different tours on the same order as well.

In one word, YES!!!! This site uses a 2048 BIT SSL secure certificate and is verified by GoDaddy's SSL department. We do NOT see or ever store your full credit card number, card verification number, and expiration date. They are just securely passed on to the bank to be processed and that is it.

We accept VISA, MasterCard, American Express, and Discover credit cards. When you have enough points, you can use points to pay for purchases as well.

It's INSTANT! Just go to your account where you can immediately download your vouchers after your order is complete.
In your account, go to My Orders. Click on the order and select "View Order Status".
All purchases are final, no order refunds are issued.
Reward Points are awesome!! Reward Points are automatically earned with each purchase based on tour price (after any applicable discounts) at the rate of 1 point per $1 spent. Once you reach 100 points, you can redeem 100 points for up to $15 off your next order for you and a friend! 'Pay with Points' will be an option at check out once you have at least 100 reward points in your account. Please Note that points cannot be redeemed with any other promo codes and you must have at least 2 tours in your cart at checkout. view your points balance
Yes, we have an affiliate program. Please contact us for more information.
Yes, you can give tour vouchers to others and purchase for your friends. In fact, we encourage buying for LOTS of your friends, family, and co-workers! :)
While many tours have a great amount of flexibilty on when they can be used, please be sure to check the terms section on the tour and check the website of each location to confirm their hours of operation.
No! You DO NOT need to get to all location on the tour on the same day. If you miss a location, you can come back at a later date. NOTE: once you visit a location on the tour, you cannot go back to that same location as your vouchers will no longer be valid.

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